Technical Support

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Blackboard is TSU's choice for its Course Management System and can be accessed via https://texsu.blackboard.com.

COLEIT provides Blackboard services to faculty, staff, and students. If you need help in:

  • Blackboard logins
  • Accessing a course in Blackboard
  • Downloading the Respondus Lockdown Browser - Click Here
  • Problems with accessing any Blackboard Tools
  • Blackboard training for faculty/staff/students
  • Faculty online course creation

 

student resources

General Level (Click Here)

Blackboard Overview - Video

  • How To Login | PDF | Video
  • How to Change Your Password | PDF | Video
  • How to Update Your Profile | PDF | Video
  • How to Submit an Assignment | PDF | Video
  • How to Use The Online Course Finder | PDF | Video
  • Submitting an Assignment using Safe Assign | PDF | Video
  • Take A Test Using Respondus Lockdown Browser | PDF | Video
  • How to View My Grades | PDF | Video
  • How to create Discussion Board Thread | PDF | Video

 

Faculty & Staff Resources

Basic Level(Click Here)

Blackboard Overview - Video

  • How To Login | PDF | Video
  • How to Change Your Password | PDF | Video
  • How to Update Your Profile | PDF | Video
  • How to Add an Announcement | PDF | Video
  • How to Create an Assignment Link for Students| PDF | Video
  • How to Upload Your Syllabus | PDF | Video
  • How to Create a Safe Assignment | PDF | Video
  • How to Use The Online Course Finder | PDF | Video
  • How to Make a Course Available or Unavailable | PDF | Video
  • Set up a Test That Requires Respondus Lockdown Browser | PDF | Video
  • How to create a Discussion Forum & Thread | PDF | Video

 

 

Intermediate Level (Click Here)

  • How to Archive a Course | PDF | Video
  • How to Export a Course | PDF | Video
  • How to check the Performance Dashboard in Blackboard | PDF | Video
  • How to create a Simple Adaptive Release Rule | PDF | Video
  • How to do a Course Copy in Blackboard | PDF | Video
  • How to Record a Narrated Microsoft PowerPoint Presentation | PDF | Video

 

Advanced Level (Click Here)

  • How to Run Course Reports in Blackboard | PDF | Video
  • Steps for Using Respondus To Publish A Test to Blackboard | PDF | Video
  • How to Enable Review Status on Blackboard | PDF | Video

 

support contacts

Remi Ademola
Phone: 713-313-4835
E-mail:ademolara@tsu.edu

June Claiborne, Instructional Designer
Phone: 713-313-4853
E-mail: claibornej@tsu.edu

Mireille Laure Mekontso, Technical Support Specialist
Phone: 713-313-7227
E-mail: mekontsoml@tsu.edu

COLEIT
Phone: 713-313-7242
Fax: 713-313-5838
Email: coleit@tsu.edu
Hours of Operations: Mon-Fri 8am - 5pm
Location: Robert James Terry Library, Suite 500