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www.ombudsman.ed.gov
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Student Loan Ombudsman, the U.S. Department of Education acts as mediator between you and the lender, holder or servicer to settle disputes after a reasonable effort to resolve an unsuccessful loan problem(s) through normal processes.
U.S Department of Education, FSA Ombudsman
830 First Street, NE , Fourth Floor
Washington , DC 20202-5144
T: 877 557-2575
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