Focus Groups

Appendix 3

Academic:

Descriptive: Tell me about one classroom experience last semester that really stands out to you even now.

Category: Which classes were most difficult for you academically?

Contrast: Given what you said about your classes, what was it that made some classes more difficult than others for you?

Proposed: What would you propose be done differently to help ensure academic.

Solution: success for students?

Advising:

Descriptive: Tell me about your advising experiences last semester.

Category: As a first-time freshman, what type of advising experiences worked better for you?

Contrast: Given what you said, what was it that made some advising experiences better or worse than others?

Proposed: What would you propose be done differently to help ensure good.

Solution: Advising experiences for first-time freshmen?

Finance:

Descriptive: Tell me about your financial aid experiences last semester.

Category: Which parts of the financial aid processes were the most challenging?

Contrast: Given what you said, what was it that made those parts of the financial aid process more challenging than other parts?

Proposed: What would you propose be done differently to help ensure a better.

Solution: financial aid process for students?

Faculty:

Descriptive: Tell me about one classroom experience last semester that really stands out as it relates to students’ success.

Category: What challenges do you see in the classroom that hinder or block students’ success?

Contrast: Given what you said about student success, what was it that made some students more successful than others?

Proposed Solution: What would you propose be done differently to help ensure academic success for those students who were not successful?

Freshman Advisors:

Descriptive: Tell me about your student advising experiences last semester (or over the summer).

Category: As an advisor of first-time freshman, what type of advising approaches do you believe work best for students?

Contrast: Given what you said, what is it that makes some advising approaches better or worse than others for our students?

Proposed: What would you propose be done differently to help ensure good.

Solution: Advising experiences for first-time freshmen?

Finance:

Descriptive: Tell me about a particular financial aid experience from last semester that stands out for you.

Category: Which parts of the financial aid processes do you believe are the most challenging for students?

Contrast: Given what you said, what is it that makes those parts of the financial aid process more challenging than other parts for students?

Proposed: What would you propose be done differently to help ensure a better financial Solution: aid process for students?

Enrollment Management:

Descriptive: Think about your role in Enrollment Management and tell me about a particular experience from last semester that stands out for you.

Category: Which parts of the Enrollment Management processes do you believe are the most challenging for students?

Contrast: Given what you said, what is it that makes those parts of the Enrollment Management process more challenging than other parts for students?

Proposed: What would you propose be done differently to help ensure student.

Solution: Success with enrollment management processes?