Standards and Principles
Guiding principles
Texas Southern University’s student and faculty Ombudsperson adheres to the Standards of Practice and Best Practices set forth by the International Ombudsman’s Association (IOA). Please see the IOA’s website for more information relative to these guiding principles at https://www.ombudsassociation.org/.
Respect
Conversations are approached with courtesy and consideration.
Fairness
Questions and concerns are considered thoughtfully and without taking sides.
Clarity
The office helps individuals better understand available information and options.
Constructive support
The focus is on practical communication and appropriate next steps.
These principles provide general guidance and do not replace university policies, procedures, or formal processes.