QEP Focus Group Analysis

TSU QEP Focus Groups – Strengthening Student Engagement

Texas Southern University conducts QEP focus groups to gather valuable student, faculty, and staff feedback. These discussions help shape academic strategies, support services, and institutional improvements, ensuring the Quality Enhancement Plan aligns with the needs of the university community.

Appendix 3

Student Focus Group Protocols

Academic:

Descriptive: Tell me about one classroom experience last semester that really stands out to you even now.

Category: Which classes were most difficult for you academically?

Contrast: Given what you said about your classes, what was it that made some classes more difficult than others for you?

Proposed: What would you propose be done differently to help ensure academic.

Solution: success for students?

Advising:

Descriptive: Tell me about your advising experiences last semester.

Category: As a first-time freshman, what type of advising experiences worked better for you?

Contrast: Given what you said, what was it that made some advising experiences better or worse than others?

Proposed: What would you propose be done differently to help ensure good.

Solution: Advising experiences for first-time freshmen?

Finance:

Descriptive: Tell me about your financial aid experiences last semester.

Category: Which parts of the financial aid processes were the most challenging?

Contrast: Given what you said, what was it that made those parts of the financial aid process more challenging than other parts?

Proposed: What would you propose be done differently to help ensure a better.

Solution: financial aid process for students?

 

Faculty and Staff Focus Group Protocols

Faculty:

Descriptive: Tell me about one classroom experience last semester that really stands out as it relates to students’ success.

Category: What challenges do you see in the classroom that hinder or block students’ success?

Contrast: Given what you said about student success, what was it that made some students more successful than others?

Proposed Solution: What would you propose be done differently to help ensure academic success for those students who were not successful?

Freshman Advisors:

Descriptive: Tell me about your student advising experiences last semester (or over the summer).

Category: As an advisor of first-time freshman, what type of advising approaches do you believe work best for students?

Contrast: Given what you said, what is it that makes some advising approaches better or worse than others for our students?

Proposed: What would you propose be done differently to help ensure good.

Solution: Advising experiences for first-time freshmen?

Finance:

Descriptive: Tell me about a particular financial aid experience from last semester that stands out for you.

Category: Which parts of the financial aid processes do you believe are the most challenging for students?

Contrast: Given what you said, what is it that makes those parts of the financial aid process more challenging than other parts for students?

Proposed: What would you propose be done differently to help ensure a better financial Solution: aid process for students?

Enrollment Management:

Descriptive: Think about your role in Enrollment Management and tell me about a particular experience from last semester that stands out for you.

Category: Which parts of the Enrollment Management processes do you believe are the most challenging for students?

Contrast: Given what you said, what is it that makes those parts of the Enrollment Management process more challenging than other parts for students?

Proposed: What would you propose be done differently to help ensure student.

Solution: Success with enrollment management processes?