TSU Emergency Support
Located at the University Health Center
Hours: Monday – Friday 8:00AM – 5:00PM
Main: 713-313-7804
TSU After-Hours Crisis Number: 713-313-7863
TSU Polic: 713-313-7000
Fax: 713-313-7817
TSU Counseling Center
Immediate Crisis Assistance
If you or a fellow student is in an emergency:
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On-campus: Call 713-313-7000
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Off-campus: Dial 911
Recognizing & Assisting a Distressed Student Students may face challenges related to mental health, academic stress, or personal struggles. Identifying signs of distress early and seeking timely support is crucial in preventing crises. Encourage students to reach out for professional counseling, crisis intervention, and mental wellness resources available through Texas Southern University’s Counseling Center.
Recognizing Signs of Student Distress – Early Intervention Matters
Students experiencing distress may exhibit extreme emotions, unusual behaviors, threatening actions, or significant changes in daily functioning. Identifying these warning signs early can help provide timely support and intervention, preventing further emotional challenges. Encouraging access to mental health resources, counseling, and crisis support can make a difference in their well-being and academic success.
Recognizing Academic Challenges – Signs of Struggling Students
Students experiencing academic difficulties may show signs like declining performance, inconsistent work quality, frequent requests for special accommodations, infrequent class attendance, and a pattern of low grades. Identifying these challenges early allows for timely intervention, academic support, and access to resources that promote student success and retention. Encouraging engagement with tutoring, counseling, and faculty support can help students overcome obstacles and improve their academic performance.
Recognizing Physical Signs of Student Distress
Students experiencing distress may show noticeable changes in personal hygiene, self-care, or overall appearance. Signs such as a disheveled or fatigued look, lack of energy, listlessness, or sudden weight fluctuations can indicate underlying mental health concerns. Early recognition of these symptoms allows for timely support, intervention, and access to wellness resources, helping students maintain their well-being and academic success.
Recognizing Social Withdrawal in Students
Students experiencing social withdrawal may begin to distance themselves from friends, family, and peers, avoiding interactions and disengaging from social activities. These changes can indicate underlying mental health concerns, such as anxiety, depression, or emotional distress. Early intervention and access to counseling and support resources can help students rebuild connections and maintain their overall well-being.
Identifying Strange Behaviors & Impaired Thinking in Students
Students experiencing mental distress may exhibit bizarre or inappropriate behaviors, incoherent speech, delusional thinking, agitation, restlessness, or unusual difficulty in decision-making. These signs may indicate underlying emotional or psychological concerns, requiring timely intervention and support. Encouraging students to seek professional counseling and mental health resources can help them regain stability and well-being.
Recognizing Signs of Uncontrolled Emotions in Students
Students experiencing intense anxiety, irritability, anger, frequent tearfulness, or a depressed mood may be struggling with emotional distress or mental health challenges. Identifying these signs early is crucial to providing timely support, intervention, and access to professional counseling services. Encouraging students to seek mental health resources can help them develop healthy coping strategies and regain emotional balance.
Recognizing Threatening Statements & Disruptive Behaviors in Students
Students displaying threats to harm themselves or others, aggressive gestures, alarming notes or drawings, and disruptive behaviors may be experiencing severe emotional distress or crisis. Identifying these warning signs early is essential for preventing harm and ensuring timely intervention. Encouraging access to mental health resources, crisis support, and counseling can help students manage their emotions and restore stability.
Identifying Signs of Substance Abuse in Students
Students exhibiting public intoxication, noticeable body or clothing odor, impaired balance, slurred speech, or heightened emotional reactions may be struggling with substance abuse issues. Recognizing these signs early is essential for intervention, support, and access to counseling and addiction recovery resources. Encouraging students to seek professional help can lead to healthier choices and overall well-being.
Guidelines for Intervention
There is not a “formula” to follow when responding to a distressed student. However, it is most important to approach the student in a calm, gentle manner conveying genuine concern and sincerity. Keep in mind that active listening and supporting the student are often effective interventions. Another key aspect of intervening is to determining the urgency of the situation.
The more life-threatening the situation appears, the more rapidly one needs to intervene in bringing in appropriate resources. If the student seems disoriented or incoherent or if the situation appears imminently life-threatening, we recommend that you call the TSU Campus Police at (713) 313-7000. Following this, we recommend that you call us (University Counseling Center) at (713) 313-7804 to assist with stabilizing the student. The following guidelines apply when the situation does not appear to be imminently life-threatening:
- Request to speak with the student privately.
- Describe the behaviors or signs that concern you.
- Listen carefully, avoiding interruptions and asking too many questions.
- Show concern and interest.
- Repeat back the essence of what the student has told you.
- Avoid criticizing or sounding judgmental.
- Refrain from telling the student what to do.
- Assist in identifying options available to the student, including relevant resources available to the student.
- Consider the University Counseling Center (UCC) as a resource and discuss a referral with the student.
- If the student resists help and you are worried, contact UCC to discuss your concerns.
Maintaining appropriate boundaries when providing assistance to distressed students can be challenging. Intervening can be a gratifying experience when kept within realistic limits. It is the student’s choice whether to receive services or not. Remember, that providing these types of services to our students is our primary responsibility and we invite you to call on us at any time.
You can make a referral by filling out this form: Referral Form